📋1. Introduction
Welcome to Finovo Infotech ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website finovoinfotech.com or use our loan advisory services.
Finovo Infotech is a loan distribution channel partner and Direct Selling Agent (DSA) registered with various banks and NBFCs in India. We do not directly lend money but facilitate loan applications on behalf of our partner financial institutions.
📝2. Information We Collect
We collect the following types of information when you use our website or submit a loan enquiry:
- Personal Identification: Full name, date of birth, PAN card number, Aadhaar number
- Contact Information: Mobile number, email address, residential address, city, pincode
- Financial Information: Monthly income, employment type, employer name, existing loan details, CIBIL score
- Device & Technical Data: IP address, browser type, pages visited, time spent on site, referring URLs
- Communication Records: Emails, WhatsApp messages, and call recordings with our advisors (where applicable)
We collect this information through loan application forms, contact forms, email communications, phone calls, and cookies on our website.
🎯3. How We Use Your Data
We use the personal information we collect for the following purposes:
- To process and evaluate your loan application and match you with suitable lenders
- To contact you regarding your enquiry, application status, and loan offers
- To share your data with our partner banks and NBFCs for loan processing
- To send you relevant loan offers, interest rate updates, and financial tips (with your consent)
- To improve our website, services, and customer experience
- To comply with legal obligations under applicable Indian laws
- To prevent fraud, verify identity, and ensure regulatory compliance
🤝4. Data Sharing & Disclosure
We do not sell your personal data to third parties. However, we may share your information with:
- Partner Banks & NBFCs: Including HDFC Bank, Kotak Mahindra Bank, Axis Bank, IDFC First Bank, Bajaj Finance, and others — solely for loan processing purposes
- Credit Bureaus: CIBIL, Experian, Equifax — for credit assessment
- Service Providers: Technology partners, email service providers, and CRM tools that help us operate our business
- Legal Authorities: When required by law, court order, or regulatory requirement
🔒5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and vulnerability testing
- Secure servers hosted by reputable providers
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
🍪6. Cookies Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Google Analytics to understand visitor behaviour and improve our website
- Marketing Cookies: Google Ads and Facebook Pixel for relevant advertising
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
⚖️7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with relevant regulatory authorities
To exercise any of these rights, please contact us at info@finovoinfotech.com.
🔗8. Third-Party Links
Our website may contain links to third-party websites, including partner bank websites. These websites have their own privacy policies, and we have no control over their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
👶9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information immediately.
📞10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Finovo Infotech
- Email: info@finovoinfotech.com
- Phone: +91 73040 65366
- Address: Office No 701, Lodha Palava I-Think, Dombivli East – 421201, Maharashtra
We will respond to your request within 30 business days.